Card processing fee
Event Owl accepts credit and debit cards from Visa and Mastercard. Event Owl handles business to business transactions. We use a payment gateway provider called Stripe to handle exhibitor traders money and process this through directly, to the organisers bank account.
The card processing fee depends on what type of card you use as of April 2023 this is between 1.2% - 1/9% + 20p.
This service allows us to automatically provide you with sales receipts, fraud prevention services, payment status updates and financial information in your dashboard spreadsheet.
If you withdraw from the event and you are refunded by the organiser, so too is the Stripe fee (if the organsier passes this to the Trader). However, the organsier must refund you via their Stripe account in order for you to receive your refunded Stripe fee.
We don't accept:
- Cheques or postal orders.
- Cash in any currency other than sterling.
- Book tokens.
- Purchase orders.
- International wire transfers.
- Direct debits or standing orders.
- Bank transfers - unless you are directed to do so
- Pay Monthly
If you have further concerns please do not hesitate to contact our team.