Exhibitor user guide

Our system delivers the same results as a paper based trade stand application form, by using the information you input to fill out one form, once, we'll automatically fill in your subsequent forms for you!

✅ Step 1: Register Your Account

1. Go to eventowl.co.uk.
2. Click “Sign In” at the top, then choose “Register”. If you are already registered, do not create another account; just contact us and we'll be in touch. If you have forgotten your password, use the 'Forgotten password' function.
3. Fill in:
   • Your email address (make sure it’s correct!)
   • Your name, business name, and address
   • Create a password (you can reset it later if needed)

💡 Tip: Check your spam folder if you don’t get the confirmation email.

---

🧾 Step 2: Set Up Your Profile

1. After registering, log in and go to the Exhibitor tab.
2. Check your business details (this helps auto-fill future applications).
3. Upload:
   • Risk Assessment
   • Public Liability Insurance
   • Any other required documents you normally send to organisers

📁 You only need to do this once – Event Owl saves your info for future events!

---

📅 Step 3: Apply for Events

1. Browse available events on the platform.
2. Click “Apply” on the event you want.
3. Complete the stall or pitch booking form.
4. Click to proceed to the application form and complete.
5. Your saved details will auto-fill the majority of the application. Organisers ask different questions but we'll save all your answers for next time. Double-check the questions with an *.
6. Enter any promo code if you've been given one.
7. All good? Ticked all the right boxes? Your application should read 'Edit form'. Trouble shoot at the top of the order page - the 'shopping basket area' ;)
8. Submit your application by clicking Apply.

💰 Some events offer deposit options – check the event details.

---

💳 Step 4: Enter Your Payment Details

• Complete the Stripe checkout process; however, no payment is taken at this stage.
• Pay online via card or BACS (depending on the organiser’s setup).
• Ensure you have the money required in a bank account, as the organiser might not process it immediately.
• Once your application is sent, you’ll get an email notification from accounts@­eventowl.­co.­uk.
• You’ll receive a receipt automatically if you are approved and the payment is successful.

---

🔁 Step 5: Manage Your Orders

• Log in anytime to:
  • View your orders status
  • Amend applications
  • Download your receipts
  • Upload new documents
  • Withdraw from events (if needed)

---

🆘 Need Help?

• You'll find fuller details below.
• Or contact Event Owl directly if you're stuck - we might take a few hours to respond though.

 

Registering

All about your profile

Accessing your order information

Applying for trade stands

Amending your application/s

Deposit schemes

Adding extra profiles

Risk Assessment upload/change

Public Liability insurance upload or change

Uploading other documents

Contracts

Withdrawing from an event

I need a pro-forma invoice

I am not that confident with technology, please help.

Payment Gateways and card charging