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I keep getting reminders about my insurance - I've uploaded my new document?

1. Have you changed the renewal date? The system works off this date under the Insurance details area.  We asked you to do this first before uploading your new document.  Please re-visit your profile and update the date.  Remember to click Update profile.

or

2. You might have created two accounts for some reason, and the the reminders are for the other account.  Please advise us which account you want to use and we will freeze the other one.

If you have multiple teams you can create separate profiles, each with their own insurance reminder, let us know if they are all under one policy so you only get one reminder for the teams.

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